Performance issue with one of our vulnerability scanning engines

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Patrick Craston
Recovering

Delayed scans are now being processed. We are waiting for things to recover while our systems work through the backlog of scans.

Thanks again for your patience and apologies for the inconvenience caused.

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Patrick Craston
Identified

Newly launched scans should now complete as normal. Previously delayed scans are still being investigated.

Sorry again for the inconvenience, we continue to work on this.

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Patrick Craston
Identified

Unfortunately the incident is still ongoing, we're waiting to hear from our partner Tenable on when it will be fixed. We're very sorry for any inconvenience cause.

Please rest assured that all delayed scans will be completed eventually.

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Patrick Craston
Identified

Unfortunately the incident is still ongoing and it looks like it will take a few more hours to be resolved. We are very sorry about this.

Any delayed scans will complete eventually, we thank you in advance for your patience.

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Patrick Craston
Identified

One of our vulnerability scanning engines (tenable.io) is currently experiencing some performance issues, which means scans can take longer to complete than usual. We're so sorry about that.

Please standby for further updates, and we'll be in touch as soon as we have more information.

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Patrick Craston
Began at:

Affected components
  • Intruder portal
    • Notifications
  • API