Temporary issue with our scanning engine

After 1 day, 6 hours, and 14 minutes

The incident has now been resolved. Thanks for your patience.

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After 23 hours and 34 minutes

The issue with our scanning engine has been fixed, and we are now waiting for things to recover.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 19 hours and 10 minutes

Unfortunately the problems with our scanning engine are still ongoing and we do not have an ETA yet for when this problem will be fixed. This is due to the recent AWS outage. No data has been lost, all scans are in a queue, and will be completed as soon as possible. We will update here as soon as we know more. We are very sorry for any inconvenience caused.

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Our scanning engine is currently experiencing some performance issues, which means scans can take longer than usual. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

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Began at:

Affected components
  • Intruder portal
    • Notifications
  • API