Temporary issue with one of our vulnerability scanning engines

Resolved
Resolved

The incident is now resolved. Thanks for your patience.

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Patrick Craston
Recovering

While there might be some residual delays, most scans should complete in the normal timeframe now.

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Patrick Craston
Updated

Scans on Pro and Enterprise plans continue to take longer to complete than normal. We're estimating for scan times to normalise by the end of the day.

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Patrick Craston
Updated

Scans on Pro and Enterprise plans are still taking longer to complete than normal as we are still waiting for our scanning partner tenable to resolve the issues on their end. We are very sorry about any inconvenience caused and will continue to monitor the situation and post updates here.

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Patrick Craston
Identified

Unfortunately the problem is still ongoing, we have notified our scanning partner and they are working on a fix. For now, scans are still taking longer than normal to complete. We are very sorry about any inconvenience and will post here once we know more.

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Patrick Craston
Recovering

A small share of scans are still delayed, mostly ETS scans.

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Investigating

One of our vulnerability scanning engines is currently experiencing some performance issues, which means scans can take longer to complete than usual. We're so sorry about that.

Please standby for further updates, and we'll be in touch as soon as we have more information.

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Began at:

Affected components
  • Intruder portal
    • Notifications
  • API